Return Policy

Returns

We will extend a full refund on any unworn merchandise shipped back within 14 days of delivery date.
We will offer exchanges on any unworn merchandise shipped back within 30 days of delivery date.
Please include your name and order number and send all returns and exchanges to:
NEU
4015 Chestnut St
Philadelphia, PA 19104
Merchandise that has been customized in any way is not eligible for returns.
In the case of any problems with your order like defects, misprints, or errors on our end, please contact customer service at hello@whatsneu.com for assistance.
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